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How wak100 Handles Your Personal Information

Your account details, wallet activity, and device data are handled with care. This page explains what we collect, why we collect it, and how you can access, update, or remove your information at any time.

Account Data ProtectionDANA, OVO, GoPay PrivacyCookie ControlsData Access Rights
wak100 How wak100 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on wak100. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected by password hashing and session tokens. We flag logins from unrecognised devices and prompt an OTP verification step before access is granted.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage non-essential cookies through your browser settings at any time.

Data Retention

Account records are kept while your account is active and for the period required by applicable rules in your region. You can request deletion of non-essential data by contacting support.

Requesting Changes

To access, correct, or remove your personal data, contact support via live chat or email. We aim to respond to data requests within a reasonable timeframe under applicable local rules.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or delete your personal data, or if you have a question about how we handle your information, our support team handles privacy requests directly. Players in Bandung and across Indonesia can reach us through the channels below.

Live Chat Open the chat widget inside your account dashboard. Privacy requests are handled by the same team that manages account and wallet queries.
Email Support Send your request to our support address from the email linked to your account. Include your account username so we can locate your record quickly.
Account Settings Some data — like your contact details and linked wallet IDs — can be reviewed and updated directly inside your account profile without contacting support.

Common Questions About Your Privacy

Straight answers to what Indonesia account holders ask most about data, cookies, and their rights on wak100.

We collect your name, contact details, and the wallet identifiers you register — such as your DANA, OVO, or GoPay account reference. Device and session data is also logged for security purposes.

We share data only with payment processors and fraud-detection partners who need it to complete your transactions. Those partners are bound by data-handling agreements and cannot use your data for other purposes.

Log into your account and check the profile section for editable fields. For anything you cannot update yourself, contact support via live chat or email with your account username ready.

Yes. Contact our support team and submit a deletion request. We will remove non-essential data and confirm once done. Some records must be kept for the period required under applicable local regulations.

We use session cookies to keep your login active and analytics cookies to see how the lobby is used. Non-essential cookies can be turned off through your browser settings without affecting your account access.

Reach our support team through live chat inside your account dashboard or by email from your registered address. Privacy requests are handled by the same team that manages account and wallet queries.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.